Tech Mahindra is a technology consulting and IT services provider company headquartered in India that operates across 100+ countries. Tech Mahindra is an Indian IT and BPO company which is involved in providing IT Solutions and consultancy services. It is a subsidiary of the Mahindra Group and has its corporate office in Pune while its registered office is at Mumbai. Tech Mahindra is hiring fresher for the role of Customer Care Executive. Candidates can walk in for an interview from 1st September to 4th September, between 10.30 AM and 4.30 PM at B-19, Tech Mahindra, opposite DME College, Noida Sector-62 along with their updated resume.
Customer Care Executive Hiring Details
| Position Name | Customer Care Executive |
| Experience | 0 – 1 year |
| Qualification | Undergraduates and graduates are eligible to apply |
| Salary | Not Disclosed |
| Official Website | https://techmahindra.com/ |
| Location | B-19, Tech Mahindra, opposite DME College, Noida Sector-62 |
| Working Days | 6 days working, with 1 rotating week off. |
About Job Profile
As a Customer Support Associate, you will be responsible for providing excellent resolutions to customer inquiries. The role involves working in shifts and offering support to customers in a inbound voice support.
Responsibilities for Customer Care Executive
- Customer Support: Deliver the best possible resolutions to customer issues.
- Shift Work: Manage work across 24×7 shifts.
- Communication: Maintain clear and effective communication with customers.
- Customer Retention: Focus on customer retention and satisfaction.
Requirements
- Strong critical thinking – the ability to solve given problems
- Excellent (English) communication skills – the ability to describe identified issues clearly and concisely
- A methodical, scientific, and analytical mindset
- Basic familiarity with voice processes and customer support tools.
Skills Required
To excel in this role, candidates should possess a strong foundation in principles and a keen eye for detail. It would be best if you had strong proficiency in the following skills to grab this opportunity.
Communication skills Customer Service Customer Support Voice Process Inbound Customer Handling
How to Apply
Interested candidates can contact us at +91 8447608912 for further inquiries.
For any queries, feel free to reach out at +91 8447608912. We’re here to help you every step of the way.
